Training for professionals

Short courses on communication skills


Media training | Public speaking |  Presentation training | PR training | Crisis Storytelling |  Communication strategy | Customer service | Public affairs |  Government relations |  Internal comms  | Writing | Social media 


London  | Dubai  | Classroom | In-house | Online

Featured classroom course

Presentation Training and Public Speaking

Face-to-face classroom training is back! Join us in Dubai for the flagship ISOC Public Speaking course. We're socially distanced and just as inspiring as always, with positive individual coaching and video replay.

  • Media One Hotel, Dubai
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Featured live online course

Media Interview Training

The flagship ISOC media training course builds universal skills for speaking with the media. You will practice realistic simulated interviews with positive and supportive coaching. Topics include preparation, confidence, dynamics, body language and difficult questions.

  • 21-22 November 2022
  • Live on Zoom
Course details and booking
Featured live online course

Internal Communications

This two-part Internal Communications training course covers employee communications from A to Z. You will learn to design sophisticated internal communication strategies, plans and campaigns. Topics include change management and best practice on how to communicate with employees in times of uncertainty or crisis.

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Featured eLearning course

Media Training

Our self-paced media training suite is the most comprehensive available anywhere online. Learn from one of the world’s top media trainers, with 20 years’ experience coaching more than 2,000 spokespeople for interviews worldwide.

  • 29 instructional modules and video case studies

  • 8 hours of guided interactive learning

  • $295 for lifetime access with regular updates

Access eLearning now

Featured live online courses

Train with us on Zoom

Can't make it to Dubai for the relaunch of face-to-face learning? Join us live online instead. If you've enjoyed training in the classroom at ISOC London or ISOC Dubai, you'll recognise the experience: fresh insights, lively interaction, inspiring coaches, practical ideas that you can put into practice. Find a date, book online, and join us on Zoom. We're online every day from 10:00 to 14:00 London time.

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Communication training course

Advanced Communications 
and PR Management

This communication management training course covers how to run PR teams and campaigns. You will learn to plan operations, define roles, design systems, manage agencies and organise a press office. Topics include developing campaign planning, platforms, measurement, policies, processes, resources and materials. 

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Communication training course

Advanced Communication Strategy

This communication strategy training course is a masterclass for PR professionals. You will learn to research, design and justify a rigorous communication strategy. Topics include evidence based targeting, strategy alignment, and securing buy-in. 

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Communication training course

Communication and Marketing Strategy for Web 3.0: NFTs and the Metaverse

This training course covers how to harness Web 3.0 for communication and marketing strategies. You will learn how to pivot your organisation’s online presence onto emerging platforms that will soon be mainstream, with inspiration from brands and corporations that are reaping benefits as early adopters. Topics include blockchain, the Metaverse, NFTs, augmented and virtual reality. 

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Communication training course

Communication Strategy Design and Development

This communication strategy training course is a recipe for PR strategy design. You will learn a practical system for building a clear and well integrated communication strategy. Topics include strategy frameworks, goals, objectives, stakeholders and channels. 

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Communication training course

Copy-Writing for Marketing, Communications and PR

This copy-writing training course covers specialised formats for communications and PR. You will learn quick techniques to get your message across in writing, whatever the topic. Topics include short-form and long-form writing for media and online as well as spoken word. 

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Communication training course

Corporate Responsibility (CSR)

This short training course covers how to build powerful CSR strategies and programmes. You will learn practical approaches for responsible and sustainable business practice. Topics include reputational impact assessment and running employee engagement programmes. 

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Communication training course

Creating a Public Affairs and Government Relations Strategy

This government affairs training course covers using lobbying to influence policy. You will learn to map the political and power structures that shape your regulatory world. Topics include shaping your business environment with advocacy, media and online lobbying.

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Communication training course

Creativity in Communications and PR

This communications and PR training course covers how to generate ideas for inspirational campaigns. You will unlock your creative potential to generate distinctive and innovative ideas. Topics include principles, sources, tools and techniques for creative generation. 

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Communication training course

Creating Video for Corporate Communications and the Web

This video training course covers how to create top-quality corporate video content without hiring professional equipment or crews. You will learn to plan, script, storyboard, interview and edit to maximise online impact. Topics include working with cameras, sound, lighting and software for high-standard video. 

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Communication training course

Crisis Communication Strategy and  Management

This crisis training course covers strategy, planning, systems and resources. You will be ready to respond rapidly and defend reputation in media and online. Topics include risk mapping, teams, protocols, templates, systems, manuals and tools. 

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Communication training course

Crisis Communication Programme

This crisis communication training programme covers strategy, planning, resources and tactics. You will learn what it takes to respond decisively and defend reputation in a crisis. Topics include reputation and issues management, crisis communication strategy, resources and preparation, messaging and positioning, crisis response in social media and mainstream media including news dynamics. 

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Communication training course

Crisis Media Training

This crisis media training course covers how to speak with journalists and media following a negative news event. You will practice realistic on-camera interviews with positive and supportive coaching. Topics include crisis media dynamics, performing under pressure and strategies for handling difficult questions. 

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Communication training course

Engaging with Government Officials

This course covers how to navigate the often unspoken conventions of journalism when you speak to the media. You’ll learn how to establish levels of attribution, when and why to speak on-the-record, and how to avoid common pitfalls.

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Communication training course

Essential Media Relations

This practical training course covers media relations skills to get news covered positively. You will learn how to engage with journalists and navigate your media landscape. Topics include how to manage news dynamics, pitch stories and build media relationships. 

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Communication training course

Handling the Media in a Crisis

This crisis communication course covers how to take control of media communication following a negative news event. You will learn to activate crisis systems and develop positioning rapidly, take charge of the news media, and manage the online space. Topics include crisis protocols and rapid message creation. 

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Communication training course

Implementing a Public Affairs and Lobbying Campaign

This public affairs training course covers government engagement campaigning. You will learn to choose the best frameworks and approaches for your goals and contexts. Topics include all of the nuts and bolts of implementing a public affairs programme. 

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Communication training course

Internal Communications

This Internal Communications training course covers employee communications from A to Z. You will learn to design sophisticated internal communication strategies, plans and campaigns. Topics include change management and best practice on how to communicate with employees in times of uncertainty or crisis. 

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Communication training course

Introduction to Communications and PR

This introductory PR course covers all the core concepts and techniques that underlie the discipline of professional communications. You will master the full range of practical tools and best practice that effective communication professionals use to shape reputation and influence stakeholders. Topics include PR disciplines, communication strategy, campaigns, media relations and social media.

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Communication training course

Media Training

The flagship ISOC media training course builds universal skills for speaking with journalists in any kind of media encounter. You will practice realistic on-camera interviews with positive and supportive coaching. Topics include preparation, confidence, dynamics, body language and difficult questions. 

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Communication training course

Overcoming Fear of Public Speaking

This course covers how to make peace with nervousness about public speaking and instead start to feel positive about presenting in public. You will be welcomed in an overwhelmingly positive, happy, supportive environment, where you will learn to prepare physically and psychologically and perform unburdened by fear. Topics include a broad toolbox of proven strategies and practical techniques that you can take away, practice and use.

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Communication training course

Presentation Training and Public Speaking

The flagship ISOC presentation training course builds presence and impact in active public speaking workshops. You will learn to deliver powerful, persuasive and memorable presentations through active learning with individual coaching. You will master voice and body language drills and perfect your technique in practical workshops with an inspirational coach. The course uses video replay and supportive feedback in a relaxed and encouraging atmosphere. 

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Communication training course

Planning and Managing PR Campaigns

This PR management training course covers how to translate communication strategy into practical results. You will learn to roll out campaigns smoothly, manage partners and troubleshoot suppliers. Topics include 10 universal campaign ingredients and a toolbox of techniques. 

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Communication training course

Press Release Writing

This press release writing course covers how to draft and edit effectively when announcing news to the media. You will learn to write powerful press releases that drive mainstream media coverage and also shape reputation in digital media. Topics include all of the essentials of good press release writing, from news angles to structure, language and distribution. 

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Communication training course

Protocol and Etiquette Management

This protocol and etiquette course covers how to navigate high-profile encounters with style. You will learn the written and unwritten rules of official protocol and business etiquette. Topics include all key conventions, rules, customs, norms and cross-cultural variations. 

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Communication training course

Reputation and Issues Management

This issues management training course covers defending corporate reputation. You will learn new strategies and practical approaches for stakeholder communication. Topics include contemporary best practice on authenticity and ethical business practice. 

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Communication training course

Social Media Crisis Management  

This social media crisis training course covers how to defend reputation online. You will develop judgment about when and where to engage and how to set the agenda online. Topics include online crisis strategy, monitoring, platforms and protocols for engagement. 

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Communication training course

Social Media Management

This social media management course covers engaging stakeholders on all of the key online social platforms. You will learn practical tools for strategic engagement on Twitter, Facebook and YouTube. Topics include everyday communication, creative campaigns and emerging technologies. 

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Communication training course

Social Media Strategy

This social media strategy course covers innovation in strategic online engagement. You will learn to evaluate your social media world and design a strategy to engage there. Topics include case studies, creating an online strategy, practical systems and processes. 

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Communication training course

Speech Writing

This speech writing training course covers the art of creating memorable speeches. You will learn to create powerful and natural language fit for the speaker and occasion. Topics include planning, structure, flow, rhetoric, transitions and other key components. 

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Communication training course

Storytelling for Professional Impact

This storytelling course covers how to unlock the power of stories to add impact to communication work. You will learn to define strong and useful ideas for stories, develop effective narratives, and polish your storytelling soft skills for presence and engagement. Topics include universal classic and modern story templates and essential ingredients — characters, places, senses and suspense.

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Communication training course

Strategic Communications and PR Programme

The ISOC Strategic Communications and Public Relations Programme is our flagship masterclass for senior communication professionals. You will share knowledge and best practice in a small-group format among high-level peers. Topics include strategy, management, internal, media and crisis communication.

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Communication training course

Strategic Media Engagement

This media relations training course covers high-level editorial engagement for senior communication professionals. You will learn to run strategic media campaigns and manage productive press office teams. Topics include crisis media relations and videotaped media training with replay coaching. 

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Communication training course

Working with Emotional Agility

This Emotional Agility training course covers the emotional tools for effective teamwork and team management. You will learn how to handle your emotions effectively, increase your resilience, and improve your performance. Topics include emotional agility development, dealing with stressful situations, and cultivating trust and transparency.

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Communication training course

Writing for Business

This business writing training course empowers professionals to write with greater impact. You will learn techniques to enhance clarity, accuracy, style and tone. Topics include rhythm and pace, sentence and paragraph construction, persuasion, quality, editing and proofreading. 

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Communication training course

Writing for Social Media and the Web

This social media writing course covers drafting and editing written content for all Web platforms. You will learn to write in a way that makes ideas resonate and stick in the digital world. Topics include drafting content for websites, blogs, social media and many other platforms. 

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Communication training course

Strategic Social Media Programme

The ISOC Strategic Social Media Programme is a practical course for communication and PR professionals about how to boost business and reputation online. You will learn to create buzz and engage on all primary social media platforms. Topics include how to build a strategy, optimise for search and manage a crisis online.

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Media Training

Build interview skills in realistic video simulations with positive, supportive coaching. Connect with us face to face or live online from the ISOC studios.

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Rebecca

Always great to take a moment to review yourself on camera. I’m learning this with the understanding of what I need to work on the messages. I need to tighten going forward.

Irfan

A very hands-on and practical approach to media training. I found the video recording sessions review and feedback extremely powerful.  

Nujood

Great course! Insightful and hands-on.

Public Speaking and Presentation Skills

ISOC presentation training and coaching programmes help people create simple, clear and compelling presentations and speak engagingly in public. 

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