Short courses
for professionals

Media training | Public speaking |  Presentation training | PR training | Crisis |  Communication strategy | Customer service | Public affairs |  Government relations |  Internal comms  | Writing | Social media

Globally accredited


London  | Dubai  | Online

Featured eLearning course

Media Training

Our self-paced media training suite is the most comprehensive available anywhere online. Learn from one of the world’s top media trainers, with 20 years’ experience coaching more than 2,000 spokespeople for interviews worldwide.

  • 29 instructional modules and video case studies

  • 8 hours of guided interactive learning

  • $295 for lifetime access with regular updates

Access eLearning now
Featured classroom course

Customer Service and Customer Experience

Face-to-face classroom training is back! Check out this brand new five-day ISOC customer excellence programme. It's a masterclass for senior professionals about how to manage the customer ecosystem holistically.

  • 19-23 September 2021
  • Media One Hotel, Dubai
Course details and booking

Featured live online courses

Train with us on Zoom

All ISOC courses are available live online. If you've enjoyed training face to face at ISOC London or ISOC Dubai, you'll recognise the experience: fresh insights, lively interaction, inspiring coaches, practical ideas that you can put into practice. Find a date, book online, and join us on Zoom. We're online every day from 10:00 to 14:00 London time.

See course calendar
Communication training course
Presentation Training and Public Speaking

This course builds presence and impact in active workshops. You will learn voice and body language drills with an inspirational presentation coach.

Details and dates
Communication training course
Implementing a Public Affairs and Lobbying Campaign

This course covers government engagement campaigning. You will learn to choose the best frameworks and approaches for your goals and contexts. Topics include all of the nuts and bolts of implementing a public affairs programme.

Details and dates
Communication training course

Essential Media Relations

This course covers media relations skills to how to get news covered positively. You will learn how to engage with journalists and navigate your media landscape. Topics include how to manage news dynamics, pitch stories and build media relationships.

Details and dates
Communication training course
Advanced Communications 
and PR Management

This course covers how to run PR teams and campaigns. You will learn to plan operations, define roles, design systems, manage agencies and organise a press office. Topics include developing campaign planning, platforms, measurement, policies, processes, resources and materials.

Details and dates
Communication training course
Advanced Communication Strategy

This two-part live online communication strategy course is a masterclass for PR professionals. You will learn to research, design and justify a rigorous communication strategy. Topics include evidence based targeting, strategy alignment, and securing buy-in.

Details and dates
Communication training course
Advocacy, Messaging and Positioning

This course covers how to define punchy and resonant ideas and statements. You will learn to distil ideas and craft powerful messages for persuasive communication. Topics include principles of strong messages and tailoring positioning for stakeholders.

Details and dates
Communication training course
Communication Strategy Design and Development

This course is a recipe for PR strategy design. You will learn a practical system for building a clear and well integrated PR strategy. Topics include strategy frameworks, goals, objectives, stakeholders and channels.

Details and dates
Communication training course
Copy-Writing for Communications and PR

This two-part course covers specialised text for communications and PR. You will learn quick techniques to get your message across in writing, whatever the topic. Topics include short-form and long-form writing for media and online as well as spoken word.

Details and dates
Communication training course
Corporate Responsibility (CSR)

This course covers how to build a CSR strategies and programmes. You will learn practical approaches for responsible and sustainable business practice. Topics include reputational impact assessment and running employee engagement programmes.

Details and dates
Communication training course

This course covers strategy, planning, systems and resources. You will learn to respond rapidly and defend reputation in media and online. Topics include risk mapping, teams, protocols, templates, systems, manuals and tools.

Details and dates
Communication training course
Creating a Public Affairs and Government Relations Strategy

This course covers using lobbying to influence policy. You will learn to map the political and power structures that shape your regulatory world. Topics include shaping your business environment with advocacy, media and online lobbying.

Details and dates
Communication training course
Engaging with Government Officials

This course covers how to navigate the often unspoken conventions of journalism when you speak to the media. You’ll learn how to establish levels of attribution, when and why to speak on-the-record, and how to avoid common pitfalls.

Details and dates
Communication training course
Handling the Media in a Crisis

This course covers how to navigate the often unspoken conventions of journalism when you speak to the media. You’ll learn how to establish levels of attribution, when and why to speak on-the-record, and how to avoid common pitfalls.

Details and dates
Communication training course
Internal Communications

This course covers employee communications from A to Z. You will learn to design sophisticated internal communication strategies, plans and campaigns. Topics include change management and best practice on how to communicate with employees in times of uncertainty or crisis.

Details and dates
Communication training course
Media Interview Training

This course covers employee communications from A to Z. You will learn to design sophisticated internal communication strategies, plans and campaigns. Topics include change management and best practice on how to communicate with employees in times of uncertainty or crisis.

Details and dates
Communication training course
Press Release Writing

This course covers how to write effectively when announcing news to the media. You will learn to write powerful press releases that drive mainstream media coverage and also shape reputation in digital media. Topics include all of the essentials of good press release writing, from news angles to structure, language and distribution.

Details and dates
Communication training course
Protocol and Etiquette Management

This course covers how to navigate high-profile encounters with style. You will learn the written and unwritten rules of official protocol and business etiquette. Topics include all key conventions, rules, customs, norms and cross-cultural variations.

Details and dates
Communication training course
Reputation and Issues Management

This course covers defending corporate reputation. You will learn new strategies and practical approaches for stakeholder communication. Topics include contemporary best practice on authenticity and ethical business practice.

Details and dates
Communication training course
Speech Writing

This course covers the art of creating memorable speeches. You will learn to create powerful and natural language fit for the speaker and occasion. Topics include planning, structure, flow, rhetoric, transitions and other key components.

Details and dates
Communication training course
Strategic Media Engagement

This course covers how to create lobbying leverage in the media. You will learn practical tools and creative approaches to generate publicity for a cause. Topics include how to build relationships with journalists.

Details and dates
Communication training course
Writing for Social Media and the Web

This course covers writing for all Web platforms. You will learn to write in a way that makes ideas resonate and stick in the digital world. Topics include drafting content for websites, blogs, social media and many other platforms.

Details and dates
Show all live online courses

Media Training

Build interview skills in realistic video simulations with positive, supportive coaching. Connect with us face to face or live online from the ISOC studios.

Find out more

Rebecca

Always great to take a moment to review yourself on camera. I’m learning this with the understanding of what I need to work on the messages. I need to tighten going forward.

Irfan

A very hands-on and practical approach to media training. I found the video recording sessions review and feedback extremely powerful.  

Nujood

Great course! Insightful and hands-on.

Public Speaking and Presentation Skills

ISOC presentation training and coaching programmes help people create simple, clear and compelling presentations and speak engagingly in public. 

Find out more

Sign up for the ISOC newsletter

We'll email you once a month with communication insights and promotions. Unsubscribe any time. We won't spam you or share your information with anyone else.