In-house training

ISOC training helps organisations of all kinds to add value by investing in communication skills for their people.

We train globally for public and private organisations of all sizes.

We custom-design training for the particular needs of companies and individuals.

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Quality training, custom built for your needs 

If you have special requirements or would like training designed exactly for you, we can adapt a course or build something entirely customised to your specifications. 

Customised training ranges in scale from one-off courses to strategic programmes for organisations needing dozens of courses for hundreds of individuals over several years.

  • Customised private courses can be tailored to specialised topics and organisational needs, and are usually better value if you have several people to train. 
  • One-on-one coaching is the best solution for executives needing individual attention on communication topics such as public speaking and media training.
  • Strategic in-house programmes are the solution for organisations looking to build communication capacity over time across a range of skills.

Global brands trust ISOC for communication training



Up to 40% lower cost per person for  group bookings


Save on travel by training at a place of your choice


Share sensitive issues in a private forum

Custom content

Create directly relevant workshops, scenarios and case studies

Custom skills mix

Match learning outcomes to your skills gaps and goals


Get management and HR performance reporting and individual development plans

Custom in-house courses

ISOC trainers regularly deliver private courses based on our training content library.

The most popular ISOC courses are offered as public group courses that anyone can join, live online or face-to-face. Any training content that you see on can be delivered as part of a custom course or programme -- you can browse these on for inspiration. 

Whatever you need, we have probably delivered it already for an organisation like yours.

We also have hundreds of additional modules that are too specialist to offer as an open course, but available for custom courses.

All ISOC course content is modular and designed to be adapted as part of a mix-and-match customised course. When you commission an ISOC course to be delivered in-house, we can add your branding to the visuals and add value in many ways such as industry-specific case studies and custom workshops for a particular workplace context.

Browse public courses for ideas

Training topics

Specialist PR skills

for communication professionals

Media training

for spokespeople and interviews

Presentation skills

for public speaking

Executive communication skills

for managers and leaders

Personal communication skills

for professional development

Crisis communication skills

for disaster preparedness

In-house programmes

Investing in individuals and teams involves a long-term commitment to professional development. Building capacity and raising performance Raising requires a systematic approach to identifying skills gaps and developing strategies to fill them.

Many clients come to ISOC looking for more than a single course. For them, we plan and build tailor-made training programmes that can develop the workforce holistically with exactly those competencies that the business needs – while also helping each person fulfil his or her individual potential.

Our approach to programme design is structured and systematic. We work closely with HR, Communications, PR, Training and People Development departments. ISOC programmes are sustained over months and even years.

We are an internationally accredited training provider. All ISOC courses are intensive, vocational and workplace-specific, designed to build practical hands-on skills.

How we develop in-house programmes

Competency mapping

We will work with you to define a matrix of skill-sets required at each level in all relevant aspects of communication skills, specific to your organisation’s needs and objectives.

Curriculum development

We will develop an integrated framework for the programme including clear unit descriptions defining the content, level, teaching methods, learning outcomes and assessment criteria for each topic.

Placement testing

We will assess each employee’s skill level on each communications competency using online testing and interview, in order to identify strengths, weaknesses and skill gaps at individual and team levels.

Individual development plans (IDPs)

We will work collaboratively to draft IDPs for each employee that prioritise skills gaps and areas with potential to deliver value for your organisation’s objectives. IDPs recommend a schedule of activities such as training and mentoring that will shape a rounded professional.

Programme development

We will recommend a schedule of priority training courses based on the most common skills gaps and the competencies required most urgently across your organisation to meet its objectives.

Course development

We will design, build and deliver customised training courses targeting the skill sets identified in your organisation’s competency matrix, with content tailored closely to your issues and your work.

Benchmarking, measurement, reporting

We help you to measure your return on investment by conducting rolling assessments at course and programme level, implementing feedback to improve training, and providing regular evidence-based progress reports.

Get in touch today

Thinking about next steps? Drop us a message with your training needs and ideas. We'll take it from there!