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Negotiation Skills

This short course empowers professionals to navigate the art and science of effective negotiation using persuasive communication. You will master strategies and tactics for impactful communication and confident decision-making even in challenging and complex negotiations. Topics include strategic planning, active listening and conflict resolution.


This course is available face to face in London and Dubai. 

  • Face to face (London)¬†|¬†One day¬†|¬†¬£675 +VAT
  • Face to face (Dubai)¬†|¬†One day¬†|¬†Media One Hotel¬†|¬†$795 +VAT
  • Live online (Zoom)¬†|¬†Two half-days¬†|¬†10:00-14:00¬†London time¬†|¬†$795

Also available on request in US / Asia timezones.

Course outline

Fundamentals of Negotiation

This module covers the essential principles of negotiation, providing a solid foundation for effective communication and collaboration.

  • Understanding negotiation dynamics
  • Identifying common negotiation pitfalls
  • Preparing a negotiation strategy
  • Entry and exit positions
  • Issues and negotiating positions

Communication Mastery

Enhance your negotiation prowess by mastering the art of clear and persuasive communication.

  • Crafting compelling messages
  • Overcoming communication barriers
  • Negotiation technique toolbox
  • Simulating power dynamics
  • Iterative negotiation techniques

Conflict Resolution Strategies

Learn practical techniques to manage and resolve conflicts during negotiations.

  • Identifying sources of conflict
  • Applying collaborative problem-solving
  • Maintaining composure under pressure
  • Managing emotions during negotiations
  • Utilising mediation techniques

Closing Deals and Achieving Agreements

Explore advanced strategies for closing deals and securing agreements that benefit all parties involved.

  • Negotiating favourable terms
  • Handling objections with finesse
  • Ensuring long-term relationship success
  • Utilising creative problem-solving
  • Mastering the art of compromise

What you will learn

After this course you will be able to:

  • Understand the fundamentals of negotiation dynamics
  • Demonstrate improved communication skills in negotiation scenarios
  • Effectively identify and resolve conflicts during negotiations
  • Develop and implement strategic negotiation plans
  • Craft persuasive messages for successful outcomes
  • Apply conflict resolution strategies in challenging situations
  • Navigate objections with confidence and finesse
  • Foster long-term relationships through successful negotiations

Who should attend?

This course is ideal for professionals at all levels who engage in negotiations as part of their roles, including sales professionals, business managers, legal professionals, and anyone seeking to enhance their negotiation skills for personal and professional growth. Whether you're a novice or experienced negotiator, this course will provide valuable insights and strategies to elevate your negotiation game.