ESG scrutiny is intensifying — and the gap between genuine strategy and performative communication is easy for stakeholders to spot. This course builds the capability to develop ESG strategy with substance and communicate it with credibility. You will learn practical frameworks for stakeholder segmentation, ESG messaging, campaign design and employee engagement that connect your ESG commitments to real organisational practice.
ESG principles and strategic context, developing ESG strategy and reporting frameworks, stakeholder segmentation and messaging, and ESG campaign design and employee engagement.
Every session runs in a small, boardroom-format group — typically six to eight senior professionals. Your trainer tailors content to the specific industries, organisations and challenges each participant brings, so you work on real situations, not generic examples. The learning combines evidence-based best practice briefings with structured discussions, practical workshops and peer learning. This is training with a coaching and consulting flavour — focused on building skills and producing outputs you can apply in your work immediately.
- Articulate sound, credible approaches to ESG issues for your organisation
- Quantify the practical and reputational benefits of ESG for your business case
- Assess the PR risks and opportunities attached to ESG positioning
- Define the fundamentals of effective ESG communication
- Design and implement an ESG strategy for your organisation
- Plan community and employee engagement programmes around ESG initiatives
- Communicate ESG activity effectively across multiple stakeholder audiences
- Build ESG reporting frameworks that satisfy both internal and external requirements
- Understanding the concept and context of ESG and its growing role in organisations
- Exploring the role of corporate communications in ESG strategy
- Overview of key concepts, components and terminology in ESG strategy and communication
- Introduction to global ESG strategy and reporting frameworks
- Understanding ESG reporting requirements and guidelines
- Case studies on effective ESG strategy and reporting
- Identifying key stakeholders and their expectations related to ESG
- Developing strategies for effective stakeholder engagement in ESG communication
- Audience-message matrix
- Crafting compelling narratives around ESG strategy, goals, initiatives and achievements
- Developing a key message framework
- Effective communication techniques for complex and nuanced ESG topics
- Exploring various communication channels
- Creating integrated communication campaigns to maximise ESG impact
- Leveraging technology for effective ESG communication
- Establishing metrics and KPIs for evaluating the effectiveness of ESG communication
- Monitoring and measuring the impact of ESG initiatives
- Strategies for continuous improvement and adapting to the changing ESG landscape
- Embedding ESG strategy into company culture, mission, vision and values
- Effective leadership engagement
- Fostering employee volunteerism
This course is for managers, HR professionals and communicators responsible for developing or communicating ESG strategy within their organisation. It is designed for professionals who want to move beyond compliance to build ESG approaches with genuine substance and credibility.
The following are some of the ISOC trainers who regularly lead this course, depending whether you join us in London, Dubai or live online.





Yes. We deliver this course for teams of any size, tailored to your organisation’s context and objectives. Contact us to discuss your requirements.
Both. The course covers how to build ESG strategy with substance and how to communicate it credibly to stakeholders. You cannot do one well without the other, and the course treats them as an integrated discipline.
Yes. The course is designed for organisations at any stage — from those building their first ESG framework to those strengthening existing strategies. The practical exercises adapt to your organisation’s current position.
Nothing specific is required. If you have a current project, challenge or organisational context relevant to the course, bring it along — the practical exercises can incorporate real-world scenarios.




