Executive media training
For chairmen, chief executives and spokespeople, with scenarios built on your operation, several rounds on camera and a written assessment of each person.
Aviation, transport and logistics
Communication training for aviation and transport
We prepare the people who speak for airlines, airports, aviation authorities, ports, railways and logistics companies. Based in London and Dubai, delivered worldwide.
100+ aviation, transport and logistics organisations trained · 26 countries · Five continents · Since 2001
Trusted across aviation and transport
Selected airlines, airports, authorities, ports, railways and logistics companies in Europe, North America, Africa, the Middle East, Asia and Australia.
We also train air navigation bodies, road and rail authorities, port companies and freight operators across the world.
Why transport communication is different
Airports, airlines, ports and railways answer to passengers, shippers, operators and governments for every delay, closure and charge, often in real time and in front of the people affected.
After an accident, an independent investigation controls what may be said about the cause. The operator still has to brief passengers, families and the press within hours, without getting ahead of the investigators.
Transport infrastructure is built with public money and public permission. A new terminal, rail line or port has to be argued for with ministers, regulators and neighbours long before it opens.
What we train aviation and transport people for
Every programme is built for the situation your people will face, using your own issues, your stakeholders and the questions they will be asked.
Crisis communication
Crisis communication training and simulations for leadership teams and communicators, built around your own scenarios.
Public affairs
Public affairs, lobbying and government relations for the people who make the case for new routes, charges and projects.
Public speaking and coaching
Public speaking and one-to-one coaching for executives who address staff, investors and conferences.
Protocol and events
Protocol, VIP hosting and event management for the teams who receive dignitaries, open terminals and run official events.
Communication strategy
Communication strategy, media relations, writing, social media, internal and ESG communication for transport communicators.
How in-house training works
Most of our training is designed for one organisation and delivered to its team. This is what happens between your first message and the training day. To book individuals onto a scheduled course, see our open courses.
1
Tell us what you need
A 30-minute call is usually enough. We ask who will be trained, what they face and what you want to be different afterwards.
2
We send a proposal
Within a few days you receive a written proposal: the programme, the trainers, the format and the fee.
3
We build the programme
Once you confirm, we write the exercises around your organisation: interview scenarios on your issues, crisis exercises on your risks. Every trainer is briefed before day one. Where you are building a whole communication team, we start by assessing people against what each role needs.
4
We deliver and report
On site anywhere in the world or live online, in English, Arabic or French. Every participant is coached individually and leaves ready for the real thing, and looking forward to it. Afterwards you receive a written report on each person and on the team, with recommendations for next steps.
Accredited by
Talk to us about your team
Tell us who speaks for your organisation and the situations they face. We reply within one working day.
Prefer email? Write to london@isoc.com.
