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Communication training for the energy sector

We have trained more than 190 energy companies, from national oil companies to regulators, renewables and power. London-based, delivered worldwide.

190+ energy companies trained · Almost 20 years of specialist work · GCC, Africa, Southeast Asia, Europe and North America

Why energy communication is different

The hardest communication job in business — and the one ISOC has specialised in longest.

Communicating well in energy is harder than in almost any other industry. The people who speak for an energy company answer to regulators, investors, governments, local communities and a press that often starts from suspicion. Reassure one group and you can provoke another.

When something goes wrong in energy it goes wrong fast, in public, and on a scale that pulls in far more than the communication team. A spill or a safety incident can put operational leads, technical experts and regional managers in front of a camera within hours. All of them have to be ready, not only the official spokesperson.

There is also a weight most sectors never carry. When the company is a national oil company, its people speak for a country as well as a business, and government, commerce and public affairs all land in the same answer. This is the kind of work ISOC has been doing longest.

190+
Energy companies trained
20+
Years of specialist energy work
5
Regions of delivery
2003
Specialist energy work since

What we deliver

One specialist partner for the whole communication brief - built for the energy context, not adapted from a generic course.

Media training and spokesperson development

We prepare the people who face the press. Each participant gets interview scenarios built from the energy stories they will actually be asked about, several rounds on camera, and a written, rubric-scored assessment that gives the head of communication a clear, comparable read on how ready the team is.

Crisis communication

Delivered in three formats: crisis media skills for spokespeople, classroom training on crisis strategy for the communication team, and full simulations that test the whole response under realistic pressure — standalone, inside an operational drill, or across several sites and languages at once.

Corporate communications and PR strategy

Our biggest area of work. Media relations, reputation, public affairs, stakeholder engagement and the transition story, shaped into a programme built for the energy context.

Public speaking and executive presence

A clear path from group training up to one-to-one coaching, building the authority leaders need on a stage, on a panel and in front of investors.

ESG and sustainability communication

Programmes for the disclosure rules and stakeholder expectations that now sit at the centre of how energy companies are judged.

Internal and change communication

For the workforce engagement and change work that big, dispersed energy operations rely on.

Consulting

Message development, communication strategy, crisis communication preparedness, competency frameworks and full training academies.

The academy model

When a whole workforce needs to communicate, not just a spokesperson.

Some energy organisations need to build communication skills across a whole workforce, not polish a handful of spokespeople. For them ISOC designs and runs a training academy. ISOC did this for Saudi Aramco, training more than 250 employees with a faculty of international specialists. The same model fits any large energy group or national oil company.

01
Map the role
We map what each role actually requires across strategic communication, public relations and government affairs.
02
Assess against it
We assess people against that map, identifying strengths, gaps and the priorities for each individual.
03
Write a development plan
We write an individual development plan for every person, so the programme targets real needs rather than a generic syllabus.
04
Deliver the programme
We build and deliver the academy with a faculty of senior specialists, measuring progress against the original competency map.

What this looks like in practice

Four energy clients, four very different briefs.

Saudi Aramco

A training academy and two decades of partnership

ISOC designed and ran a training academy for the Saudi oil major — mapping the skills needed across strategic communication, public relations and government affairs, pre-assessing staff, and writing a development plan for each. More than 250 employees went through it, taught by a faculty of over 15 international specialists, and Public Affairs Asia named the programme highly commended. Beyond the academy, we have trained and coached more than 350 people over 25 separate projects spanning more than 20 years for Saudi Aramco.

PETRONAS

A crisis simulation across four time zones

ISOC built and ran a crisis simulation for PETRONAS in four time zones at once, with managers at facilities in Malaysia, Canada, Indonesia and Europe inside the same live exercise. A crisis unfolded in real time, with ambush interviews, social media simulations and pre-recorded news bulletins, testing whether their strategy, systems and people held together under pressure. It was a hybrid online-offline design, with two ISOC coaches working with the core team face to face and remote offices dialling in.

COTCO

A multilingual pipeline crisis simulation

ISOC designed and delivered a standalone crisis simulation around a custom pipeline scenario for the Cameroon Oil Transportation Company and its Chad pipeline partner, with people spread across two companies and a head office. We designed the rolling situation, media-trained the spokespeople, then ran the exercise live in French and English — delivered entirely online, with the ISOC studio handling recording and replay for coaching.

Saudi Electricity Regulatory Authority

Corporate and crisis communication

ISOC trains the Saudi Electricity Regulatory Authority in corporate and crisis communication — an active relationship that shows our reach into energy regulation as well as the operators themselves.

Trusted across the energy sector

Selected energy clients across the GCC, Africa, Southeast Asia, Europe and North America.

Saudi Aramco
ADNOC
PETRONAS
NNPC
Kuwait Petroleum
Nigeria LNG
SNEPCo
Chevron Nigeria
Shell Nigeria
KIPIC
BAPCO
ADGAS
Daleel Petroleum
Borouge
Masdar
Emirates Nuclear Energy Corporation

ISOC also trains regulators, renewables and power operators worldwide.

Accredited by
British Accreditation Council (BAC) Knowledge and Human Development Authority (KHDA) Pearson Assured CPD Certified

Talk to us about your team

Tell us who speaks for your organisation and the pressures they face. We will build a programme around them. ISOC works with energy clients from London, across the GCC and worldwide.