Assertiveness and Self Confidence
This one-day assertiveness course covers how to become more confident and comfortable. You will learn to handle difficult people, speak your mind and say "no" positively. Topics include cognitive techniques for managing habits of thought.
This course is available both live online and face-to-face.
Contact us for details
Course outline
Self-confidence and assertiveness
- Understanding assertiveness
- The four styles of assertiveness
- What self-confidence means to you
- Understanding self-confidence
- Obstacles to goals
- Types of negative thinking
- Rebuttals to negative thinking
- Practical exercises
- Personal application
Communication skills
- Listening and hearing: they arenโt the same thing
- Asking questions
- Body language
Goal setting
- Setting SMART goals
- Setting challenges
Building self-confidence
- Creating positive self-talk
- Identifying and addressing strengths and weaknesses
Sounding the part
- Sounding confident
- Using "I" messages
Coping techniques
- Building rapport
- Expressing disagreement
- Coming to consensus
- Dealing with difficult behaviour
- Improving assertiveness skills
- Keeping a positive perspective
Who should attend?
This is a universal course designed for learners at different levels and in a range of roles. Learning is pitched at a core level, designed to help you analyse core concepts and execute universal skills.
What you will learn
After this course you will be able to:
- Replace unhelpful habits of thought with supportive cognitive approaches
- Turn negative thoughts into positive thoughts
- Make requests using tactics more likely to get what you want
- Harness body language and other non-verbal cues
