Overview

Managing Meetings is a one-day universal training course for managers, executives and business professionals. This course covers every stage of effective meeting management, from initial ideas and planning to action points, tracking results and effective follow-up. Topics include effective meeting structures, managing interpersonal dynamics, and troubleshooting problematic situations. You will learn fresh and practical approaches to managing successful meetings that are easy to implement and show clear immediate benefits.

This course covers the following modules:

  • Strategy and planning: matching the meeting to its purpose
  • Preparing effectively for meetings
  • Ensuring full participation and managing disruptive behaviour
  • Achieving robust results and ensuring post-meeting action

Who should attend

This is a universal course designed for a wide range of learners. Training is pitched at a level to help you analyse core concepts and execute universal skills. This course is recommended for anyone who chairs or organises meetings.

Learning outcomes

After this course, you will be able to:

  • Employ different strategies for different types of meetings
  • Build an agenda that maximises outputs yet minimises time spent
  • Ensure the right people are involved at the right time
  • Manage the flow of the meeting to ensure information exchange
  • Keep the focus on results and actions and avoid side-tracking
  • Manage disruptive behaviour
  • Continuously improve the effectiveness of future meetings

Course outline

Strategy and planning: matching the meeting to its purpose

This module covers how to frame the concept for a meeting and clearly define its purpose in order to lay the foundations for success.

  • The ABCDEF of effective meetings
  • Key components of planning
  • Choosing the right balance of attendees
  • Decision factors on timing
  • Decision factors on location

Preparing effectively for meetings

This module covers how to translate a meeting concept into execution, including all of the essential steps and ingredients.

  • Creating an agenda
  • Best-practice structures and running orders
  • Soliciting and managing speaker content
  • Gathering materials
  • Invitations and calendar management
  • Logistics
  • Setting up the meeting space
  • Technology

Ensuring full participation and managing disruptive behaviour

This module covers how to ensure a positive, productive, powerful meeting by managing your own and others’ behaviour.

  • Roles and responsibilities
  • Chairing a meeting
  • Opening for impact and commitment
    Different tactics for different types of meetings
  • Keeping a meeting on track
  • Creating ground rules for success
  • Keeping the climate right
  • Managing time and overtime
  • Holding participants accountable
  • Managing disruptive behaviour
  • Managing conflict

Achieving robust results and ensuring post-meeting action

This module covers how to ensure that your meeting achieved its objectives, that people are clear about decisions and action-points and that action plans turn into action. It also addresses how to evaluate key elements of a successful meeting and work for continuous improvement.

  • Minute-taking
  • Agreeing that actions and outcomes match the agenda
  • Evaluating the meeting’s success
  • Planning for improvement
  • Closing for impact and commitment
  • Ensuring that action points are followed through
  • Closing the loop through feedback and reporting
ISOC trainers

Training staff include

More courses

Executive communication courses