Turn dialogue to your advantage
A one-day advanced course on negotiation strategies and techniques
This course opens up a toolbox of proven techniques for gaining advantage in all forms of negotiations, whether with suppliers, customers, regulators, colleagues or employees. You will learn to define entry, exit and negotiating positions, manage relationships and negotiating dynamics, and secure a fair deal that optimises your interests.
Course format
This course comprises three modules each covering a set of key concepts and skills. Within each module, best practice and key concepts are covered off in a concise briefing, followed by a range of stimulating learning activities like team workshops, group discussions, topical case studies and role-play exercises.
Modules:
1) Preparing a negotiation strategy
2) Negotiation technique toolbox
3) Negotiation in practice: workshops
Learning outcomes
After this course you will be able to:
- Prepare a negotiation strategy, taking account of entry and exit positions
- Master and deploy a range of effective negotiation tactics
- Manage and execute negotiations using personal communication skills to optimise outcomes for your organisation.
Who should attend
This is an advanced-level course designed for learners in senior roles, aspiring to mastery and innovation. Learning is pitched at a level to help you to synthesise best practice and direct strategic implementation.
This course is ideal for all managers and professionals in all roles and levels who are called upon to plan, manage or conduct negotiations of any kind, whether suppliers, customers, regulators, colleagues or employees.
Qualification credit
This course provides Advanced Professional Qualification credit, independently accredited by Edexcel. For details, download the course brochure.
Feedback
“A good mix of practical activities following theory sessions, illuminated by entertaining personal anecdotes.”
- Claire Elliott, Hay Group
“Very clear, easy to understand, interactive. I really enjoyed the workshops.”
- Samantha Boyle, Treehouse
“The interactive elements were very useful and practical.”
- Tara Gladden, Hachette
“The trainers were experienced and took a flexible approach.”
- Andy Read, Just Lamps
“Personal and interactive.”
- Anastasia, Kraft Foods
“Very good to go through practical examples.”
- Nina Delangle, Tomkins PLC